Billing Terms

Last Updated: August 16, 2026

These Billing Terms explain how billing information, payments, pricing, taxes, and related charges are handled when you purchase products from Urbancartly.

By placing an order through our website, you agree to these Billing Terms.

1. Billing Information

Customers are responsible for providing accurate and complete billing information during checkout.

This may include:

  • Full Name
  • Billing Address
  • Email Address
  • Phone Number
  • Payment Information

Incorrect or incomplete information may result in payment delays, verification requests, or order cancellation.

2. Payment Authorization

When you complete an order, you authorize Urbancartly and the applicable payment provider to charge your selected payment method for the total amount displayed at checkout.

The total may include:

  • Product price
  • Applicable taxes
  • Shipping charges
  • Applicable discounts or adjustments

The final amount will be shown before you complete your purchase.

3. Payment Methods

Available payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Other payment methods displayed at checkout

Available options may vary depending on location and checkout availability.

4. Product Pricing

Prices displayed on urbancartly.store may change without prior notice.

If a product is listed with an incorrect price because of a technical, typographical, or other error, Urbancartly reserves the right to correct the price or cancel the affected order.

If payment has already been collected for a cancelled order, an applicable refund will be issued.

5. Taxes

Applicable taxes will be calculated and displayed during checkout where required.

Tax amounts may vary depending on your shipping destination and applicable laws.

6. Payment Verification

For security and fraud-prevention purposes, Urbancartly or its payment providers may require additional verification for certain transactions.

If verification is required, we may contact you using the information provided during checkout.

7. Failed or Declined Payments

Payments may be declined because of:

  • Incorrect payment information
  • Insufficient funds
  • Expired cards
  • Bank restrictions
  • Security checks
  • Payment authorization failures

If your payment is declined, please verify your information or contact your financial institution.

8. Refunds

Approved refunds will generally be issued to the original payment method used for the purchase.

Depending on your financial institution or payment provider, refunds may take approximately 5–10 business days to appear after processing.

Please review our Refund & Returns Policy for additional information.

9. Fraud Prevention

Urbancartly may review transactions for potential fraud or unauthorized activity.

We may:

  • Request additional verification.
  • Decline suspicious transactions.
  • Cancel orders associated with suspected fraudulent activity.
  • Restrict transactions when necessary.

10. Contact Us

If you have questions about billing, payments, or charges associated with your order, please contact us.

Urbancartly
Operated by Clay Digital LLC

6500 Kimball Ave
Kansas City, KS 66104
United States

Email: support@urbancartly.store